Minutes:
Rory Garforth was welcomed to the meeting to discuss the work undertaken to assist residents improve their employability and IT skills. The programme ran three days a week and was in the second year of a three-year contract.
Members noted that there had been 63 learners in the current year, which was a reduction from previous years due to the impact of the pandemic and the cessation of learning in person. It was expected that face-to-face teaching would resume when restrictions allowed. Members heard that there had been an increase in referrals from the Department for Work and Pensions over the past few weeks.
58 learners had achieved a qualification, with support being provided remotely through such as Zoom and through telephone calls. Approximately half of the available time was used to support people return to work. During the past year 12 people had been supported in to full time employment, with two into part time employment.
Members heard of the types of support given. Initial assessment to gauge levels in English and maths was undertaken, and referrals made where relevant. Support provided then focused on basic computer skills, such as using Microsoft Office. Assistance was also given with job search, applications, writing CVs, and ensuring job journals were kept up to date.
Support was also provided on interview techniques, engaging with council services online, and using internet banking.
Those present heard of the additional work undertaken to reduce digital exclusion. A Silver Surfer course had previously been undertaken, and learners had been contacted to offer support.
It was noted that volunteers had been unable to offer support recently due to the pandemic, but it was hoped that this could be rectified when restrictions were lifted.
Members discussed the impact of the project and thanks were given for all the hard work undertaken. Noted was the Council’s Employer Supported Volunteering scheme, and it was suggested that some employees may wish to volunteer at the centre when restrictions allow.
RESOLVED that thanks be given for the update and for all the hard work undertaken.