Decision details

Re-Modelling Customer Services - Community Engagement (Cab.5.10.2016/6)

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Decisions:

RESOLVED that a 6 week period of community engagement be undertaken to inform the development of a new operating model for Customer Services Operations (including libraries) in order to build a modern, dynamic and sustainable public library and customer service operation for the Borough, which meets the Council’s statutory requirements.

Publication date: 11/10/2016

Date of decision: 05/10/2016

Decided at meeting: 05/10/2016 - Cabinet

Effective from: 12/10/2016

Accompanying Documents: