Agenda item

The Area Council Manager introduced the item, noting that the reports were now only produced on a quarterly basis.  Members heard how there were no fundamental issues with the performance of any of the commissions.

The attention of Members was drawn to the Overview of Performance, and the impact the commissions had made.  The meeting considered the monitoring of individuals with protected characteristics, and it was suggested that the Area Council Manager discusses with contract holders how this could be reported in future.

The meeting then went on to consider the performance of the contract with Royal Voluntary Service.  The service had engaged with a further 115 older people since the previous monitoring report, and had held a number of events.  Members asked to be kept informed of events where they occurred in their Ward.

Members went on to consider performance of the contract with the YMCA, noting that 98 new children aged 8-12 had participated with the service this quarter.  Since the programme had commenced there had been 1993 attendances and 45 children had achieved accreditation.  Members discussed how the attendance at sessions impacted on the support available for accreditation.  It was noted that there was a balance to be struck between support for a higher number of children, and more intense support for each child towards accreditation.

The meeting went on to consider the contract with Kingdom Security for Environmental Enforcement.  For the period October – December, 2015 358 Fixed Penalty Notices for littering, 13 for dog fouling and a further 13 Parking Charge Notices had been issued.  Totals numbers for the contract to December, 2015 were 1030 Fixed Penalty Notices for littering and 78 for dog fouling, with the income from these to be returned to the Area Council.

It was noted that 198 Parking Charge Notices had been issued between the start of the contract and December, 2015 and negotiations regarding the use of this finance were still ongoing.

Members gave feedback from some of their residents, which included suggestions that the attitude of some of the staff at Kingdom could be less abrupt.  It was agreed to discuss this in the next contract management meeting.

The meeting discussed the contract with Twiggs Grounds Maintenance, noting that satisfaction remained high with the commission.   During the period October to December, 2015 over 350 bags of rubbish had been collected.  Members noted that the contact came to an end on 20^th April, 2016.

With regards to the Private Sector Housing and Enforcement SLA, during the quarter 195 different properties had been enagaged with, bringing the total number of properties visited to 472, with 240 of these having 3 or more contacts with officers.  Members praised the feedback given following a referral to the project.  It was suggested that a check and challenge exercise could be undertaken to more fully understand how Berneslai Homes deals with similar issues.

The meeting went on to consider the projects funded as part of the Working Together Fund, and it was noted that overall 92% of Area Council finance was spent locally.

RESOLVED that the contents of the Performance Mangement Report be noted.